Check the status of your claim

If you've registered your claim with AXA and you're waiting for an update, please be assured that the claims teams are doing everything they can to progress your claim in a timely manner.

You can use the button below to visit the AXA claims portal and check the status of your claim, and AXA will contact you whenever this status changes.

If you are unable to log in to the AXA claims portal, you can contact the AXA Claims team by phone on 0345 873 4425 during their normal office opening hours of 9am to 5pm on Monday to Friday.