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Heathrow Airport closure: On 21 March 2025, Heathrow Airport said it expected to be shut for the day after suffering a "significant power outage". We have issued information about how our travel insurance policyholders may be affected. Read more.
Travel Insurance claims
Make a new Travel Insurance claim or check the status of a claim you've already made.
This includes claims for the Gadget Cover section of your insurance.
Sales and service
Get in touch with our UK-based Sales and Service team for help with anything other than a claim or medical emergency.
This includes making changes to your insurance and personal details.
Emergency medical assistance
Report an urgent medical situation in the event of an injury or illness while travelling.
This service is only available to Southdowns Travel Insurance policyholders.